We manage all computers within your organization including laptops and other computing devices.
We monitor the performance of your desktops and respond to alerts to address potential problems before they turn into system failures. Our monitoring agent keeps an eye on your system performance, disk space utilization, available memory and system errors.
We’ll keep your desktops running at optimal performance with a maintenance schedule that includes deletion of temporary files, disk defragmentation and removal of temporary internet files.
We’ll install critical operating system and software updates to keep your system secure and current with the latest features.
Antivirus & Spyware Protection
With our enterprise-class end point security suite, you will have peace of mind knowing you are protected from malicious software that can degrade performance, compromise security and destroy your data.
We perform an in-depth study of your organization’s IT infrastructure. We know the details of your hardware warranties and the terms of your software licensing agreements. We work directly through our partnerships and distributors to ensure you are enrolled in the vendor programs that make the most sense for your organization.
Monthly Maintenance Summary
Once a month we will provide you a summary of all of the patches and preventive maintenance we performed on your system.
Anyone in your organization can directly call anytime and talk to one of our advanced Microsoft certified techs. We have the latest in remote support technology that allows us to quickly resolve most problems over the phone.
Emergency After Hours Support
Around the clock emergency support is available, whenever you need, for situations that affect mission-critical systems.
Onsite Hardware Support
Occasionally hardware will fail, and when it does, you will have someone onsite to take care of it. We’ll dispatch a tech to your location to make the repairs, coordinate warranty service or handle replacements to get you back up as quickly as possible.
We take the complexity out of managing multiple IT vendors. If you are having an issue with a vendor, from software applications or ISPs, we work directly with them to remediate the problem. This allows you to focus on your job.